Contact
Get in touch to schedule a 1:1 Herbal Consultation, to create a custom formulation (skincare, tea blend, tinctures & tonics), or any other inquiries.
Frequently Asked Questions
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All orders are shipped in recyclable or re-used materials via Canada Post. Shipping rates within Canada are a flat $11 fee. A tracking number will be provided to you, once mailed out.
If you are local to the Ottawa area and would like to arrange a pickup, please contact us.
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International shipping coming soon.
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Due to the nature of organic products, we have a no-return policy on any goods purchased.
If your item arrives damaged from shipping, please reach out to us and we will work together to find a solution.
All consultation sessions, once completed, are non-refundable.
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The initial consultation is a one time investment of $150+hst and includes: our 90 minute discussion of your health concerns, physical assessments (TCM tongue & pulse, Iridology, nails, and skin), custom formulation of your herbal formulas, a comprehensive protocol sheet with supplement and lifestyle recommendations, and email support in between sessions.
Follow up appointments are charged between $35-$90, depending on time spent - ranging from 25 to 55 minutes.
*Sessions, once completed, are non-refundable. Prices subject to change without notice, and do not include hst.
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To keep herbal protocols affordable & accessible, our teas and tinctures are priced below market value.
Teas are sold by 200 grams for $32.
Tinctures are $24 for 100 mL and $55 for 250 mL.Your herbal protocol will usually include at least one tea and one tincture lasting about a month, and (depending on the health concern) it is usually recommended to take the herbs for at least 3 months.
*Prices subject to change without notice, and do not include hst.
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Herbal oil infusing workshops are coming late summer of 2023! If you would like to host a workshop, please reach out. A dedicated schedule of upcoming events will be posted soon.
Business Info
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balsamcustomherbals@gmail.com